Privacy Policy

At Maple Wood Outlet (Chrome Ventures LLC), your privacy is a priority. We value the trust you place in us when shopping for our men’s hoodies, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services.

By accessing or using our website, you agree to the practices described below.

About Our Store and Business Name

For transparency, please note that Maple Wood Outlet is our store/trade name, the brand you see when shopping on our website. The registered legal entity operating this store is Chrome Ventures LLC, with the following business details:

  • Trade Name: Maple Wood Outlet
  • Company Name: Chrome Ventures LLC
  • Company Number (EIN): 39-4114680
  • Business Address: 212 W Powhatan Ave, Tampa, FL 33604, USA
  • Email: info@maplewoodoutlet.com
  • Phone Number: +1 (888) 257-7631

You may see Maple Wood Outlet on our website, packaging, and marketing, while Chrome Ventures LLC may appear on invoices, payment records, and legal documents. Both refer to the same company, ensuring clarity and transparency for our customers.

Information We Collect

When you interact with Maple Wood Outlet, we may collect the following information:

  • Personal details: Name, email address, phone number, billing and shipping address.
  • Payment information: Processed securely through trusted third-party providers (we do not store your full card details).
  • Order history: Products purchased, returns, and refund details.
  • Account information: If you create an account, we securely store login information for easier checkout and tracking.
  • Browsing information: IP address, device type, browser type, and pages visited, collected via cookies and analytics.
  • Marketing preferences: Information you provide when subscribing to emails or opting in for promotions.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide updates on shipping, returns, and refunds.
  • Respond to inquiries and provide customer support.
  • Improve our website and shopping experience.
  • Send marketing and promotional messages (only if you have opted in).
  • Detect and prevent fraud or misuse of our website.
  • Comply with Canadian legal and regulatory obligations.

Sharing of Information

We do not sell or rent your personal data. We may share limited information only with:

  • Service providers (e.g., payment processors, shipping carriers, IT support).
  • Business partners involved in order fulfillment.
  • Legal authorities, if required to comply with the law or protect rights and safety.

Cookies and Tracking

We use cookies and similar technologies to enhance your shopping experience. These help us:

  • Remember your preferences and shopping cart.
  • Understand website usage and performance.
  • Deliver personalized offers.
    You may disable cookies in your browser settings, but some site features may not work properly.

Data Security

We take data protection seriously and use secure servers, encryption, and restricted access to safeguard your information. While no method is 100% secure, we take all reasonable measures to protect your data.

Retention of Data

We only retain your personal data as long as necessary to fulfill orders, comply with laws, resolve disputes, and enforce agreements.

Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 16. If such information is provided, it will be deleted.

Your Rights

As a customer in Canada, you have the right to:

  • Request access to the personal data we hold.
  • Request corrections to inaccurate or incomplete data.
  • Withdraw consent from marketing communications at any time.
  • Request deletion of your personal data, subject to legal requirements.

To exercise these rights, contact us at info@maplewoodoutlet.com or call +1 (888) 257-7631.

Third-Party Services

We may use third-party tools (such as analytics or payment gateways). These services have their own privacy policies, and we recommend reviewing them before use. Maple Wood Outlet is not responsible for third-party practices.

International Data Transfers

Although we operate primarily in Canada, some of our service providers may process data outside of Canada. In such cases, your data will remain protected under strict agreements in compliance with Canadian standards.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in business practices, legal requirements, or technology. Updates will be posted here with a revised effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Maple Wood Outlet (Chrome Ventures LLC)
Company Number (EIN): 39-4114680
Business Address: 212 W Powhatan Ave, Tampa, FL 33604, USA
Email: info@maplewoodoutlet.com
Phone: +1 (888) 257-7631

We are committed to providing you with a safe, stylish, and worry-free shopping experience at Maple Wood Outlet.