Shipping Policy

At Maple Wood Outlet, we want every step of your shopping journey to feel smooth and worry-free. That’s why we’re proud to offer free shipping on all orders across Canada—no hidden fees, no surprises.

Shipping Coverage

We currently ship exclusively within Canada. Unfortunately, we are unable to process or deliver orders outside of Canada at this time.

Order Processing

All orders are carefully reviewed and packed by our team. Processing usually takes 1–3 business days. During peak seasons, sales, or special promotions, processing may take slightly longer, but rest assured, we’re doing our best to get your hoodie on its way as quickly as possible.

Delivery Timeframes

Once your order is shipped, delivery typically takes 5–10 business days, depending on your location. Major cities and urban areas usually receive orders faster, while rural or remote areas may take a bit longer.

Tracking Your Order

When your order has been shipped, you will receive a shipping confirmation email with a tracking link. This allows you to check the status of your delivery anytime. If you have any trouble tracking your package, our support team is always ready to assist.

Shipping Partner

We work with trusted Canadian delivery carriers to ensure your order arrives safely and on time. While we cannot guarantee exact delivery dates, we do everything possible to ensure prompt and reliable service.

Lost or Delayed Packages

In rare cases, a package may be delayed or lost during transit. If your order hasn’t arrived within the expected timeframe, please contact us at info@maplewoodoutlet.com with your order details. We’ll work with our delivery partners to locate your package and provide the best solution.

Incorrect Addresses

Please make sure your shipping address is accurate and complete when placing your order. Maple Wood Outlet is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Shipping Costs

Shipping is always 100% free within Canada—because we believe your hoodie should arrive at your door with no extra costs.

If you have any questions about your delivery or shipping status, our team at Maple Wood Outlet (Chrome Ventures LLC) is here to help. Reach out anytime at info@maplewoodoutlet.com or call us at +1 (888) 257-7631.